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Compliance & Onboarding Manager - Northern Ireland



Northern Ireland, UK
Posted on Wednesday, June 19, 2024

At Florence, we're dedicated to revolutionising healthcare staffing through innovation and technology. Since our inception in 2017, we've empowered over 90,000 nurses, carers, and support workers, along with 100,000 e-learners, and partnered with over 2000 care providers across the UK. Our platform has facilitated over 1 million hours of work, enabling healthcare professionals to earn over £20 million through shift bookings. As a rapidly growing team, led by a former doctor-turned-entrepreneur, we operate from offices in London, Glasgow, and Birmingham, with a recently founded international presence.

Are you passionate about making a difference in Northern Ireland's healthcare sector? Join our dynamic growing team as a pivotal player in candidate acquisition and onboarding. We're seeking a dedicated professional with experience in the Northern Ireland healthcare sector to ensure outstanding compliance and quality standards, making a real impact on healthcare services. Enjoy a competitive salary, commission-based incentives, and exceptional opportunities for professional growth and development in a supportive and innovative environment. Transform your career with us and be part of something truly rewarding!

Key Responsibilities

Candidate Acquisition:

  • Utilise proven recruitment strategies, including Indeed, LinkedIn, and proactive outreach, to source and attract top healthcare professionals in Northern Ireland.
  • Develop and maintain a strong network of healthcare professionals in Northern Ireland.
  • Onboard Northern Ireland Nurses, Senior Carers and Carers in adherence to company policies and Northern Ireland healthcare regulations.
  • Meet or exceed established candidate acquisition targets and earn commission-based incentives.

Compliance Management:

  • Identify and address any compliance issues, inconsistencies, or areas for improvement within the Northern Ireland onboarding process.
  • Collaborate with the Candidate Team Lead and the governance team to implement those processes and optimise Northern Ireland onboarding procedures.
  • Keep the Northern Ireland "onboarding and compliance" portal up-to-date with product changes, governance requests, and process updates.
  • Stay informed about company policies, Northern Ireland healthcare regulations, and industry best practices.
  • Assist in developing and implementing new compliance standards.


  • Prioritise tasks effectively to meet deadlines and achieve targets.
  • Provide feedback and guidance to Candidate Managers to improve their compliance and quality, and ensure cover for your onboarding responsibilities whilst on leave.
  • Collaborate with cross-functional teams to drive continuous improvement in the Northern Ireland candidate acquisition and onboarding processes.

Qualifications and Skills:

  • At least 2 years experience in operations within either a start-up, or in the healthcare or staffing industry.
  • Proven experience recruiting healthcare professionals in Northern Ireland (NI), with a track record of success using Indeed, LinkedIn, and proactive outreach.
  • Knowledge of Northern Ireland healthcare regulations and compliance standards.
  • Strong analytical, problem-solving, and decision-making skills. We’re looking for a results-oriented and proactive individual.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficient in data analysis and reporting tools.
  • Demonstrated track record of achieving and exceeding targets.
  • Results-driven mindset with agility and adaptability in a fast-paced environment.
  • Interest in technology-driven solutions for enhancing customer experiences.
  • Exceptional communication and interpersonal skills.
  • Strong organisational abilities with keen attention to detail.
  • Ability to work independently and collaboratively within a team.
  • Dedication to providing excellent customer service and building lasting relationships.
  • Work Environment: You will report to the VP Operations within a welcoming, and supportive team environment.
  • We offer a hybrid working model.

Join Us:

If you're passionate about making a meaningful impact in the social care sector and thrive in a dynamic, tech-driven environment, we'd love to hear from you. Join Florence and be part of our mission to revolutionise social care staffing. Apply now to embark on an exciting journey with us!