Implementation Manager - Temporary
Gravie
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Posted on Jul 11, 2024
Hi, we’re Gravie. Our mission is to improve the way people purchase and access healthcare through innovative, consumer-centric health benefit solutions that people can actually use. Our industry-changing products and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
We're looking for a Temporary Implementation Manager. The Implementation Manager takes lead to execute onboarding for each new employer that is assigned. The Implementation Manager will ensure the project is kept on-track and experts are brought in for consultation as needed and smooth transitions from sales to account management take place.
You will:
· Be the subject matter expert during implementation for Gravie's new employers and/or brokers during onboarding.
· Assess the needs of new Gravie employers – you will consult with the Gravie Sales Representative along with the employer and/or broker to gather details of new groups’ needs, wants, desires to achieve a successful onboarding and open enrollment experience.
· Customize a project plan tailored to the tasks necessary for each new employer.
· Gather and coordinate within Gravie internal teams to ensure they are prepared for our new employer and their members.
· Provide education to the employer and/or broker on Gravie's processes and procedures tied to the product they purchased.
· Work closely as needed with the Health Plan Operations, Product, Gravie Care, Marketing, Finance, Compliance, Sales, and Account Management teams to deliver strong support to our employers.
· Serve as a project manager for identified projects, ensuring clear communication and collaboration with the team.
· Demonstrate commitment to our core competencies of being authentic, empathetic, curious, creative and outcome oriented.
You bring:
· Bachelor's degree in business or a related field or at least 1-year previous experience in project management
· Detail-oriented, results-driven who will do what it takes to meet an employer's needs.
· Just as adept at problem solving as you are engaging with employers.
· Ability to multitask numerous different projects simultaneously.
· Strong written and verbal communication skills.
· Demonstrated success in multi-departmental problem solving.
Extra credit:
· Previous experience with a start-up or high growth organization.
This job is no longer accepting applications
See open jobs at Gravie.See open jobs similar to "Implementation Manager - Temporary" AXA Venture Partners.