Companies you'll love to work for

Customer Integrations Engineer

Qloo

Qloo

Customer Service
New York, NY, USA
Posted on Saturday, June 15, 2024
The Company You’ll Join
At Qloo, our cutting-edge Taste AI technology leverages extraordinary amounts of data—over half a billion records of public figures, places, and things, plus a globe-spanning consumer behavior and sentiment database—to unearth deep insights about consumer preferences. From understanding global travel trends to curating the perfect restaurant recommendation based on your unique tastes, our Taste AI engine sifts through the noise to find the signals that matter.
And the best part? Qloo's API suite is powered by cultural entities, not personal identities, ensuring our insights are derived without relying on personally identifiable information.
Read more about our recent Series C funding here.
The Team You’ll Work With
Reporting to the SVP of Growth, you’ll work cross-functionally across Sales and Engineering to drive revenue. We are a small but mighty team of ~40, made up of passionate individuals who work hard to help clients solve real-world problems such as increasing user retention, growing sales, and improving marketing efficacy.
Hear what our employees have to say – “I saw Qloo’s product and its usage of AI and was fascinated by the applications and size of the addressable market. Most importantly, the team is full of A players - everyone is so brilliant in their own way.” - Justin, VP of Sales.
The Impact You’ll Have
As our founding Customer Integrations Engineer, you'll be at the forefront of our efforts to overcome technical challenges and drive customer adoption through overseeing our API integration and customized engagements for clients across verticals and locations.
Whether it's mastering the intricacies of our APIs and SaaS tools or finding creative solutions to meet client needs, you'll play a pivotal role in shaping the success of our company and building our client relationships.
Our ideal candidate will immediately add value by:
* Acting as a technical advisor and solutions architect during the post-sales process, addressing client queries and concerns
* Conducting product integrations, customizing features, highlighting key features and benefits to customers
* Mastering the technical aspects of APIs and SaaS tools to provide effective customer adoption
* Collaborating and working closely with both technical and sales teams to ensure seamless communication of product capabilities, enhancements, and new features
To be a successful match, we are seeking an experienced Technical Sales professional with:
* At least 3 years of experience in Solutions Engineering, Solutions Architecture, and/or Technical Consulting
* A strong understanding of APIs and SaaS tools, with the ability to articulate technical details to both technical and non-technical stakeholders in a clear and compelling way
* A “can-do” self-starter mentality with the ability to roll-up your sleeves, dive into the weeds, and thrive in a fast-paced, ambiguous start-up culture
* Excellent communication and presentation skills and adept at managing multiple priorities and meeting deadlines
* Bonus points: familiarity with cloud platforms like AWS, Azure, Snowflake
What We Offer
* Competitive salary and equity package, and holistic perks and benefits, including:
- 100% health insurance coverage, with ability to join group dental and vision for a nominal fee
- Team lunches every Thursday in NYC office
- 4% 401K matching
- 20 paid time off days
- 5 paid sick days
- 12 weeks of paid parental leave
- 10+ annual company holidays
* Opportunities for professional development and growth within a dynamic environment
* A supportive and inclusive company ethos where your ideas are valued, your contributions are recognized, and your impact is tangible
* The chance to be part of a small but mighty team that's making waves in the industry and shaping the future of technology
* Beautiful HQ in Soho, NYC with the opportunity to work in-office, if desired
We are open to different backgrounds and tenure for this hire and compensation will be commensurate with experience. Please note that equity may be included in our total package, depending on role and level.