Customer Marketing Manager
SendCloud
This job is no longer accepting applications
See open jobs at SendCloud.See open jobs similar to "Customer Marketing Manager" AXA Venture Partners.This Is What You Tell People At Parties 👋
At Sendcloud, we have an all-in-one shipping solution, where we automate the shipping processes for e-commerce. With more than 25,000 customers throughout Europe, and soon beyond, Sendcloud is aiming to become the leading shipping solution worldwide. We have a high performing environment and we get rewarded for all of our wins. Together with Sendcloud, I am on a mission to empower businesses with world-class shipping.
Who are we looking for? 🧐
We are looking for an experienced Customer Marketing Manager. You’ll own everything around customer marketing. From user communication, in-house customer events, enabling the content team to write convincing customer stories, and more. If you love helping users and are customer-centric, you’ll absolutely love this job. Our ideal candidate is ambitious, creative, very hands-on, and comfortable taking ownership of everything around customer marketing.
Our perfect match💗
- At least 4 years of experience working in a customer marketing position.
- You have experience working with customer advocacy programs including customer success stories, customer community building etc.
- You have proven track-record of delivering and creating compelling content and a design eye for what great communication assets look like
- Customer-centricity is your normal way of working and you enjoy understanding different audiences and geographies
- Plan, develop and execute the customer marketing strategy
- Understands the different customer lifecycle stages and the marketing messages and tactics that correspond with each phase
- You are an excellent team player, who enjoys collaborating with both internal teams as well as external partners
- Experience with B2B SaaS and/or Technology is a big plus
Your main focus will be to 🧐
- Collaborate and strategize: You work closely together with the wider marketing team, cross-functional partners and management to gain deep understanding about how and what we need to communicate to our customers.
- Measure and improve: You continuously monitor the impact of our customer marketing efforts and use this data to drive improvements across the board.
- Create ROI driven customer marketing programs: Identify relevant customer segments for targeted marketing programs to deliver ROI-positive results
Benefits🎉
- Working in an internationally oriented, certified Great Place to Work! 📌
- A good salary that grows with the company and your accomplishments.
- A flexible hybrid working model (1-2 days in the office when needed) and a dedicated 500€ budget to set up your home office
- 28 holidays per year on a full-time basis + a free holiday on/around your birthday 🥳
- After 3 years of employment, you get a sabbatical of 4 weeks from us.
- Keep growing with a study budget of €2000,- per year!
- Stay fit in our Sendcloud gym, weekly Bootcamp sessions, and weekly online yoga sessions! 🧘
- Pension scheme.
- Discount on health insurance.
This job is no longer accepting applications
See open jobs at SendCloud.See open jobs similar to "Customer Marketing Manager" AXA Venture Partners.