Customer Support Representative (Call for Interest)
Tive
At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.
We believe (and live!) four core values:
- Transparency First: We make everything visible so that everyone can operate better
- Always strive to make things simpler
- We are One Team, we have each other's backs
- Relentless iteration to optimize and improve
Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.
Our ideal candidate has:
Think about this section as the “who,” in terms of key competencies, skills, and attributes.
- List out the 3-5 must-haves for this role, and the 3-7 nice to-haves. Clearly differentiate between the two!
- Make it clear that how someone does their job is just as important as what they do.
What you’ll be doing:
Think about this section as the “how” -- what are the things this person will need to do to achieve the desired impact?
- List out the regular tasks this person will be doing in order to achieve the impact you laid out.
- Strive for 5-10 bullets here.
What does Tive offer?
- A chance to join what may very well turn out to be the most important company in your career.
- The autonomy and resources to build what you know how to build.
- Work with a committed global team that have each others back.
- Office-based or hybrid options. Your choice.
- Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.